Privacy policy

Privacy Policy

Date: 16/03/2020

PRIVACY STATEMENT

—-

INTRODUCTION – WHEN DOES THIS PRIVACY POLICY APPLY?

This Privacy Policy applies to all websites, (mobile) applications, products and services offered by SITWEAR BV; address: Britselei bus001, 2000 Antwerpen, Belgium; company number: 0649.527.935).

This Privacy Policy applies in combination with MAKT’s Terms of Service (available at to be specified: hyperlink to Terms of Service), which apply to any use of our website and webshop. When visiting our website we ask you to unconditionally accept that this Privacy Policy applies and the Terms of Service apply.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you visit our website and when you browse our store, we will ask your permission to receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. In case you do not accept us receiving and using your IP-address, access to our website may be restricted or our website may be unavailable. We retain this information for a period of 2 years[R851] . Subsequently, we may process this information for statistical purposes and to evaluate our services.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address or email address and payment information. This information is necessary to process your purchase or request and for SITWEAR.BE’s customer services (including after sales, guarantee and security). This is a contractual requirement, to allow us to perform or prepare the transaction you demanded. In case the aforementioned information is not provided, no order can be placed. SITWEAR.BE preserves these details up until 7 years after the acceptance of the order. Also, we may process this information for statistical purposes and to evaluate our services.

With your permission, (a) we may send you emails about our store, new products and other updates and/or about third-parties (suppliers of products in our web shop or similar products which we think might be of interest to you) with whom we collaborate; (b) our website and/or store will use Google Analytics to help us learn about who visits our site and what pages are being looked at; and (c) our website may apply cookies as specified below. Once more, we may process this information for statistical purposes and to evaluate our services.

In addition, with your permission, we may transfer your contact information to ROLMODEL (to be specified: contact details, e.g. website) to allow them to contact you regarding their activities[SC2] .

SECTION 2 – CONSENT

How do you get my consent? 

When you visit our website for the first time, a pop-up appears  and you will be asked to confirm that you have read and accept our Privacy Policy. Also, the pop-up will ask you to allow us to receive your IP-address[R853]  (as provided under Section 1).

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we process your information for that specific reason only. This processing is necessary to perform or prepare this transaction.

We can however use your contact details and e-mail to contact you for the purposes mentioned above under section 1 such as keeping you informed about our website and activities as well as those of our selected partners.

.

How do I withdraw my consent? 

If you gave your consent, you may withdraw it at any time by contacting us at info@SITWEAR.BE or mailing us at: SITWEAR.BE, Victor Driessensstraat 23, 2018 Antwerpen, Belgium. Withdrawing your consent cannot affect the lawfulness of processing based on your consent before such withdrawal.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. If you consented, we may disclose your information to third-parties that provide services to us or with whom we collaborate.

SECTION 4 – WooCommerce

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through WooCommerce’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall. The use of WooCommerce’s platform and/or other services may be subject to other terms and conditions, which is beyond SITWEAR.BE’s control. SITWEAR.BE cannot be held responsible in any way as regards the relationship between you and WooCommerce. and denies all liability in that respect.

Payment: 
If you choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. 


PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read WooCommerce’s Terms of Service (https://woocommerce.com/terms-conditions/) or Privacy Statement (https://automattic.com/privacy/).

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us, with your consent. 
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. Their processing your information and compliance with their privacy policies is beyond SITWEAR.BE’s control and SITWEAR.BE cannot be held responsible nor liable in that respect.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, you may be asked to consent to the possibility that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us, including jurisdictions that do not provide an adequate level of protection for personal data. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then you will be asked to agree that your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links 
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements[SC4] . 

SECTION 6 – SECURITY

To protect your personal information, we and our service providers take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

Here is a list of cookies that we use, with your consent. We’ve listed them here so you that you can choose if you want to allow the use of cookies or not:

  • _session_id, unique token, sessional, Allows WooCommerce to store information about your session (referrer, landing page, etc). 
  • _WooCommerce_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits 
  • _WooCommerce_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. 
  • cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. 
  • _secure_session_id, unique token, sessional 
  • storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. 
  • PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least 18 years old or older, and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time and will ask you to accept a new version once modified so please review it frequently. Changes and clarifications will take effect immediately upon your first use of our website after their posting on the website.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 – WHAT CAN I DO?

You may have certain rights related to our processing your personal data, including the right to access, request correction, deletion, restriction or transfer of, and object to processing of your personal data. You have the right to lodge a complaint with a supervisory authority that is competent for privacy and data protection (for example the Belgian Privacycommission, see https://www.privacycommission.be/) regarding our processing of your personal data. In case we apply automated decision-making, such as profiling, you will be informed of the logic involved and the significance and the envisaged consequences thereof.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@SITWEAR.BE or by mail at
SITWEAR.BE , Britselei 68 bus 001, 2000 Antwerp, Belgium.